Last updated: May 20, 2026

Privacy Policy

This Privacy Policy explains how FlowBar AI, developed by Xiangyun Bar (享运吧), collects and uses information when providing the FlowBar AI API gateway at flowbarai.com.

1. Information we collect

We collect information needed to operate the service, including account email, authentication details, API keys or key metadata, top-up and payment references, balance and usage records, IP address, device and browser information, support messages, and security logs.

2. API usage data

FlowBar AI records API request metadata such as time, route, model, token or generation usage, status code, latency, and billing amount. Depending on troubleshooting or abuse-prevention needs, limited request or response data may be temporarily processed. Users should avoid submitting personal or sensitive data unless necessary for their own application.

3. Payments

Payments may be processed by third-party payment providers such as PayPal or other payment and banking partners. We receive payment confirmation details such as order ID, amount, currency, status, and account reference. We do not store full payment card numbers.

4. How we use information

• To provide account login, API access, metering, billing, and support.
• To detect abuse, fraud, security incidents, and policy violations.
• To maintain service reliability, route performance, and customer communications.
• To comply with legal, tax, accounting, payment, and compliance obligations.

5. Sharing

We may share necessary data with infrastructure providers, payment processors, email or support providers, upstream model providers, professional advisers, or authorities when required by law. We do not sell customer personal information.

6. Retention

We retain account, billing, and usage information for as long as needed to operate the service, resolve disputes, prevent abuse, meet compliance obligations, and maintain accurate financial records.

7. Security

We use reasonable technical and organizational controls to protect accounts, API keys, logs, and payment records. No internet service can guarantee absolute security, so customers should protect their credentials and rotate API keys when needed.

8. Your choices

You may contact us to request account review, correction, export, deletion, or billing support. Some records may need to be retained for security, legal, accounting, or dispute-resolution purposes.

9. Contact

For privacy questions, contact support@flowbarai.com.